Photo — polishing wheel
Bring back that just-made feeling.
From polishing out everyday wear to restoring the finish, our jewelers can bring your ring back to life.
explore jewelry careLifetime warranty and care
Forever should
come with care.
Your jewelry is made to be worn for a lifetime, and we’re here to help keep it that way. From gemstone tightening and expert inspections to refurbishing and routine care, our in-store jewelers in Los Angeles are here to keep your piece looking and feeling its best for as long as you own it.
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Photo — hands at the bench, champagne ivory ground
Coverage
What's covered, and what isn't
The warranty stands behind our craftsmanship. Everyday care and accidents fall outside it, but we can still help with both.
Covered
Our promise, for the life of your piece
- Manufacturing defects — repaired or replaced at no cost
- Craftsmanship concerns — we stand behind our work
- Diamond replacement — free if loss is due to a workmanship defect
- Gemstone tightening — complimentary, forever
- Annual refurbishing — resurfaced and polished once a year
- First-year resizing — within one full size, some styles excluded
- Expert inspections — complimentary, always encouraged
Not covered
Outside the warranty, but we can still help
- Daily wear and tear — repairs available, quoted first
- Accidental damage — we'll assess it and quote the repair
- Loss or theft — ask us about insuring your piece
- Misuse or unauthorized alterations — including resizing elsewhere
- Work done by another jeweler — this voids the warranty
Not sure which side your situation falls on? Bring it in and we'll take a look, no charge.
Book a lookYour care calendar
Your ring is forever. It still needs a little upkeep.
Prongs loosen. Metal gets scratched. Your finger size can change. That’s all part of wearing a ring you love every day. A little routine care from our in-store jewelers helps keep it looking its best and your diamonds secure.
First year
Resizing
Your first resize within one full size is on us.
Every year
Refurbishing
We’ll professionally refinish your ring and bring back its shine.
Anytime
Tightening
We’ll inspect and tighten your stones when needed, complimentary for life.
When you're ready
Upgrading
Apply your qualifying diamond’s purchase price toward your next one.
Services
Your jewelry is in good hands.
Photo — loupe inspection
We check the little things.
Prongs, stones, settings and wear. We’ll take a closer look and catch the things you might not see.
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Photo — loose diamonds on tray
Same ring. More carats.
Love your ring but ready for a bigger diamond? Our team can help you find your next one and walk you through the upgrade.
learn how to upgrade
Photo — showroom counter, warm light
Visit us
Bring it in.
We'll take a look.
Whether it needs a cleaning, an inspection, or something just doesn’t feel right, bring it in. Our in-store jewelers will take a closer look and make sure everything is looking and wearing the way it should.
Book a service appointmentGood Questions. We've Got Answers.
Do you offer complimentary cleaning and inspections?
Yes! We encourage you to bring your jewelry in for free cleaning and inspection at least once a year to help maintain its brilliance and integrity.
What happens if a diamond falls out of my ring?
If the diamond was lost due to a manufacturing defect, we'll replace it at no cost. For damage caused by wear and tear, we can repair it for a fee — always quoted before any work begins.
Do I need to do anything to keep my warranty valid?
Nothing — your warranty isn't conditional on inspections or maintenance visits. We encourage a free annual cleaning and inspection to keep your jewelry at its best, but skipping it never affects your coverage. The one thing that can void your warranty is repair or alteration work performed by another jeweler.
Can I take my jewelry to another jeweler for maintenance?
To keep your warranty valid, repairs or adjustments should only be performed by Icing On The Ring. Work done elsewhere may void the warranty.
Do I need my receipt to make a warranty claim?
No. We keep a record of every IOTR purchase — just bring your piece in and we'll take care of the rest.
What are the resizing terms?
Resizing is free within your first year of purchase, for adjustments within one full size up or down. Eternity bands, tungsten, and carbide can't be resized under this policy. After the first year, or for larger adjustments, we're happy to resize your ring — we'll quote the job before starting.
How long do services take?
Resizing and refurbishing each take up to two weeks. We'll confirm timing when you drop off your piece.
Is my Tacori or designer piece covered?
Yes — designer pieces are protected by our warranty and the designer's own manufacturer warranty.
We're still here.
Family-owned in the LA Jewelry District since 1969. Four generations later, we’re still here to take care of the jewelry you trusted us to make.